In the event of  game clock failure, the following steps are to be taken:

1. Allow a sufficient amount of time to try and remedy the situation, giving the timekeepers time to try and restart the clock. Take note that the allotted ice time may be as little as 1 hour so moving the game forward is important. 
2. The referee (for one of the officials in a two official system), is to notify the home team first (so they can contact the team manager to assist with the clock). Then, notify the visiting team of the clock malfunction. 
3. If the clock cannot be reset within a reasonable amount of time, then the timekeepers are to revert to the “stopwatch” method. All Apple and Android phones are sufficient.
4. While time is kept on these devices, continuing attempts should be made by the home team timekeepers to restart the main clock. 
5. Arrangements should be made between the officials and timekeepers to inform them of the time remaining during each period. If a spare whistle is available, the timekeeper may use it to signal the end of a period. 
6. Any and all penalty time is to be maintained in the same way. 
7. At no time is the game to be called or postponed. No running time is to be used. 

Any further questions with the above procedure can be sent to the RIC